Patient Satisfaction, Medical Outcomes Must Go Together
November 20th, 2013
Posted by Stephanie Kreml, M.D.
This post is published on InformationWeek Healthcare, November 20, 2013
Beyond keeping patients well, today’s healthcare providers must keep them happy.
Today’s healthcare providers and companies alike are facing a question they’ve never had to confront before: Are patients happy? Logically, practitioners have generally focused more on outcomes and quality of care, such as the rates of post-procedure complications, readmissions, and morbidity and mortality.
Read full post on InformationWeek Healthcare.
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